FAQs
What is Pocket Heat, exactly?
It’s a clean, seedless pepper powder that brings bold, flavorful heat to anything you eat. No additives. No weird blends. Just pure fire in a jar.
Why seedless?
Because seeds are gut bullies. Pocket Heat skips the seeds so you can enjoy spice without the bloat, burn, or ER trips. You’re welcome.
Is Pocket Heat super spicy?
It’s bold. It’s flavorful. It’s hot—but not “ruin your meal” hot. You’re in control. Start light, then go wild.
What should I put it on?
Honestly? Everything. Eggs, popcorn, pizza, pasta, oatmeal, salad, brownies. If you eat it, you can heat it.
Is it just one ingredient?
Yup. It’s pure pepper powder. No filler, no fluff, no weird preservatives. Just one clean kick of heat.
Where do you ship from?
All orders ship from our HQ in Crossville, Tennessee via USPS or UPS.
Do you ship internationally?
Not yet! We’re U.S. only for now—but we’re flattered you asked.
How long does shipping take?
Orders are processed in 48 hours (Mon–Fri) and arrive in 2–4 business days, depending on your location.
My jar arrived busted—now what?
No worries. Email us a photo of the damage at pocketheatspices@gmail.com and we’ll replace it.
What if my order gets lost or stolen?
We’ve got you. All shipments are insured. Just email us and we’ll send another one.
Do you offer free shipping?
Yes! Orders over $50 ship free. Otherwise, shipping is calculated at checkout.
Can I return my order?
If it’s a shipping mistake or damage issue, yes—we’ll fix it. Otherwise, due to the nature of the product, we don’t accept returns on opened jars.
Can I pick up locally?
Yes—just email us to schedule a local pickup in Crossville, TN.
Do you have a store I can visit?
We don’t have a storefront yet, but you can catch us at pop-ups and markets. Follow us on Instagram to see where we’re heating things up next.